Olton Primary School

Learning Together, Achieving More

Parent Code of Conduct

This Code of Conduct is an unsigned agreement between the Parent, Carer, Visitor and Olton Primary School. (Reviewed: April 2022)



At Olton Primary School we are very proud and fortunate to have a very dedicated and supportive school community that share our core values of:


Positivity, Responsibility, Empathy, Perseverance and Love


At our school the staff, governors, parents and carers all recognise that the education of our children is a partnership between us.


 We expect our school community to respect our school ethos, keep our school tidy, set a good example of their own behaviour both on school premises and when accompanying classes on school visits.


 In addition we also expect our parents, carers and visitors to keep our children safe by adhering to the school’s request to park safely outside the school gates during morning and afternoon collections and to support positive relationships with our neighbours on adjoining roads.


As a partnership we are all aware of the importance of good working relationships and all recognise the importance of these relationships to equip our children with the necessary skills for their education. For these reasons, we will continue to welcome and encourage parents and carers to participate fully in the life of our school.


 The purpose of this code of conduct is to set the expectations around the conduct of all parents, carers and visitors connected with our school and to make our learning environment and grounds a happy and cohesive community place.


 We are committed to resolving difficulties in a constructive manner, through an open and positive dialogue. However we understand that everyday misunderstandings can cause frustrations and have a negative impact on our relationships. Where issues arise or misconceptions take place, please contact your child’s teacher or the Headteacher (Mr Chamberlain) or Deputy Head Teacher (Mrs Gray), who will be available to meet with you to explore and resolve issues. Where issues remain unresolved, please follow the school’s complaints procedure. This is available on the school website or a copy can be requested from our school office.


 This code aims to clarify the types of behaviour that will not be tolerated and seeks parental agreement to these expectations.


The code of conduct also sets out the actions the school can take should this code be ignored or where breaches occur.


Behaviour that will not be tolerated:

• Disruptive behaviour which interferes or threatens to interfere with any of the school’s normal operation or activities anywhere on the school premises.

• Any inappropriate behaviour on the school premises.

• Using loud or offensive language or displaying temper.

• Threatening in any way, a member of staff, visitor, fellow parent/carer or child.

• Damaging or destroying school property.

• Sending abusive or threatening emails or text/voicemail/phone messages or other written communications (including social media) to anyone within the school community.

• Defamatory, offensive or derogatory comments regarding the school or any of the pupils/parents/staff/governors at the school on social media sites

• The use of physical, verbal or written aggression towards another adult or child. This includes physical punishment of your own child on school premises.

• Approaching someone else’s child in order to discuss or chastise them because of the actions of this child towards their own child. (Such an approach to a child may be seen to be an assault on that child and may have legal consequences)

• Smoking, taking illegal drugs or the consumption of alcohol on school premises. (Alcohol may only be consumed during authorised events)


Should any of the above occur on school premises or in connection with school the school may feel it is necessary to take action by contacting the appropriate authorities or consider banning the offending adult from entering the school premises.


 Thank you for abiding by this code in our school. Together we create a positive and uplifting environment not only for the children but also all who work and visit our school.


 It is important for parents and carers to make sure any persons collecting their children are aware of this policy.


What happens if someone ignores or breaks the code?

In the event of any parent/carer or visitor of the school breaking, this code then proportionate actions will be taken as follows:


 In cases where the unacceptable behaviour is considered to be a serious and potentially criminal matter, the concerns will in the first instance be referred to the Police. This will include any or all cases of threats or violence and actual violence to any child, staff or governor in the school, This will also include anything that could be seen as a sign of harassment of any member of the school community, such as any form of insulting social media post or any form of social media cyberbullying.


In cases where the code of conduct has been broken but the breach was not libellous, slanderous or criminal matter, then the school will send out a formal letter to the parent/carer with an invite to a meeting.


If the parent/carer refuses to attend the meeting then the school will write to the parent/carer and ask them to stop the behaviour causing the concern and warn that if they do not, they may be banned from the school premises. If after this behaviour continues, the parent/carer will again be written to and informed that a ban is now in place.



(1) a ban from the school can be introduced without having to go through all the steps offered above in more serious cases.

(2) Site bans will normally be limited in the first instance.


If parents have any concerns about their child in relation to the school as we have said above, they should:


1. Initially contact the class teacher

2. If the concern remains, they should contact the Headteacher/ Deputy Head Teacher

3. If still unresolved, the school governors through the complaints procedure


They should not use social media as a medium to air any concerns or grievances.


Online activity which we consider inappropriate:

• Identifying or posting images/videos of children

• Abusive or personal comments about staff, governors, children or other parents

• Bringing the school in disrepute

• Posting defamatory or libellous comments

• Emails circulated or sent directly with abusive or personal comments about staff or children

• Using social media to publicly challenge school policies or discuss issues about individual children or members of staff

• Threatening behaviour, such as verbally intimidating staff, or using bad language

• Breaching school security procedures


At our school we take our safeguarding responsibilities seriously and will deal with any reported incidents appropriately in line with the actions outlined above.