Good afternoon, Parent/Carers,

We wanted to share with you a system that is in place with ParentPay that allows Parent/Carers to set up a low balance warning on their ParentPay account, to prevent debits appearing for school lunches. 

As you are aware, as a school we kindly ask Parent/Carers to ensure they have sufficient credit on their ParentPay account by 8.30am on each day they wish their child to use the Catering Provision provided by school.  School meals are ordered at registration in a morning, and payment is also taken at the same time. Should your account fall lower than £3.00 on that day, will result in a debit balance.  As this payment item should only be used under a credit balance, you may find the following information helpful and prevent your account falling into a debit balance.

ParentPay

ParentPay system incorporates a low balance warning system which can be set up by each parent according to their own needs. When the balance on a particular payment item for a particular child reaches a pre-set level decided by the parent, the system will automatically send a text or e-mail notification to the parents.

Kind regards,

Mrs T Chakmak

Finance/Wraparound Admin Officer